2.2 User needs

Interview at least five different individuals who share feeling of anger everytime they have to change the covers.
Using the methods from the videos on user needs, identify the user needs.

Refinement: a way to save time and effort while changing the duvet covers

Finding out user needs

Experience:
When I began making the interviews, it turned out there were many user-made tricks to manage the duvet and the cover so I guessed it's more spread than what I had expected. As this is a home daily gap, I asked some household responsibles about their experiences.

Coding the raw data

• The new way is easier
• The new way minimizes the weight of the duvet
  
• The new way is less "artificial"
• The new way doesn't increase the difficulty with the duvet sizes (¡)
  
• The new way reduces the time taken
• The new way is intuitive

• The new way has to need little effort
• The new way doesn't need tricks (must have)
• The new way is lighter than sheets and blanket
  
• The new way can be done on my own, without external help
• The new way improves the experience of changing the cover

• The new way can to be executed horizontally
• The new way doesn't need to lift the arms (¡)
• The new way avoids hights to fit the cover
• The new way offers a wide range of colours and patterns
  
• The new way allows you to use the iron on the cover
  

• The new way has to be safe
• The new way can be used by children
• The new way avoids hard elements that can hurt the user

• The new way is innovative

• The new way is eco-friendly
• The new way evolves with the child
  

• The new way is interactive (¡)
  

• The new way has to be more accesible
• The new way is elder-friendly
• The new way encourages the lazy students to change them more often
• The new way adds fun to the change so children can help out (¡)

• The new way involves changes in the duvet design
• The new way involves changes in the cover design
• The new way involves an external artifact
• The new way consist in one piece
• The new way is washable
• The new way doesn't involve a cover